Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders or unexpected delays, customers will be notified by email.
Shipping Time
Estimated delivery times are as follows:
-
United States: 10-25 business days
-
Canada: 10-25 business days
-
Europe:10-25 business days
-
Australia & New Zealand:10-25 business days
-
Other International Destinations: 10–25 business days
Please note that delivery times are estimates and may vary due to customs inspections, weather conditions, carrier operations, or other unforeseen circumstances.
Shipping Fees
Shipping costs are calculated at checkout based on the destination and shipping method selected.
From time to time, WOLFE may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking instructions.
Please allow 24–72 hours for tracking information to become available after shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information.
WOLFE is not responsible for delays or lost packages resulting from incorrect or incomplete addresses submitted during checkout.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.
Contact
Email: yanguoxiong038@outlook.com
Phone: +1 (626) 360-6770